WE STRIVE TO OFFER OUR GUESTS THE HIGHEST LEVEL OF GUEST SATISFACTION. IF YOU ARE HAVING CHALLENGES WITH YOUR EXTENSIONS OR COLOR, LET US KNOW WITHIN 7 DAYS OF YOUR VISIT AND WE ARE HAPPY TO CORRECT THE ISSUE WITH NO ADDITIONAL CHARGE WITHIN 14 DAYS OF ORIGINAL APPOINTMENT DATE. PLEASE NOTE THAT WE DO NOT OFFER COMPLIMENTARY SERVICES AS A RESULT OF A CHANGE OF MIND OR DIRECTION WITH EXTENSIONS OR COLOR.